Courses

Database

2112074 - Microsoft Access 2013 - Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Discover the essentials of creating and working with Access databases. Learn what a relational database is and what it can do for you. Find out how to create and edit tables, set field properties, create relationships and use simple queries, as well as how to create basic forms and basic reports.

Prerequisites

  • Windows or Macintosh experience
  • Excel experience recommended
  • Online Course 2112196: Getting to Know Microsoft Office 2013 (strongly recommended)

+ Course Outline

  • Learning Database Concepts
  • Exploring Access
  • Opening and Navigating Databases
  • Planning and Designing a Database
  • Creating and Saving a Database
  • Exploring Tables
  • Creating Tables
  • Adding Fields
  • Setting Field Properties
  • Adding Records
  • Changing the Design of Tables
  • Modifying and Moving Fields
  • Using the Attachment Data Type
  • Hiding and Freezing Fields
  • Organizing and Filtering Records
  • Working with Input Masks
  • Creating Validation Rules
  • Creating and Using Queries
  • Modifying Queries and Editing Query Results
  • Performing Operations in Queries
  • Creating Basic and Blank Forms
  • Creating Basic Reports
  • Printing Reports
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2112085 - Microsoft Access 2013 - Advanced - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn advanced features for creating and working with Access databases. Discover how to work with advanced queries, create and run macros, import and export objects and interact with PDF documents. Find out how to link Access objects, optimize resources and set options and properties.

Prerequisites

  • Access 2013 - Intermediate, or Access 2010 Intermediate (strongly recommended)

+ Course Outline

  • Working with Advanced Queries
  • Creating Crosstab Queries
  • Creating Parameter Queries
  • Using Action Queries
  • Creating, Running and Modifying Macros
  • Attaching Macros to Events of Database Objects
  • Creating Macros for Data Transfer
  • Importing and Exporting Objects
  • Interacting with PDF Documents
  • Linking Access Objects
  • Optimizing Resources
  • Protecting Resources
  • Setting Options and Properties
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2112084 - Microsoft Access 2013 - Intermediate - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn more Microsoft Access database design and presentation options. Establish table relationships, locate orphaned records, use cascading deletes and updates, create lookup fields, use subdatasheets, join tables within queries, use calculated fields, and summarize and group values. Learn how to design more advanced forms with bound and unbound controls, graphics, calculated values, combo boxes and more. Find out how to customize form and report headers and footers, print tables and database documents and create labels. Adding charts to forms and reports will also be covered.

Prerequisites

  • Access 2013 - Essentials, or Access 2010 - Essentials (strongly recommended)
 

+ Course Outline

  • Database Normalization
  • Using the Table Analyzer
  • Identifying Object Dependencies
  • Setting Table Relationships
  • Working with Referential Integrity
  • Setting Cascading Deletes and Updates
  • Creating and Modifying Lookup Fields
  • Using Subdatasheets
  • Creating Queries
  • Joining Tables in Queries
  • Finding Duplicate Records
  • Using Calculated Fields
  • Using the Expression Builder
  • Summarizing and Grouping Values
  • Working with Advanced Form Design
  • Adding Unbound Controls
  • Adding Graphics to Forms
  • Adding Calculated Values
  • Adding Combo Boxes
  • Creating Multi-Item Forms
  • Working with Advanced Form Types
  • Customizing Headers and Footers
  • Working with DateDiff and If Functions
  • Printing Tables and Database Documents
  • Creating and Modifying Charts in Forms
  • Adding and Modifying Charts in Reports

Prerequisites:

  • Access 2013 - Essentials, or Access 2010 - Essentials (strongly recommended)
 
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Desktop Publishing

2111411 - Adobe Acrobat X Pro – Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn the basics of creating and manipulating Portable Document Format (PDF) files using Adobe Acrobat X Professional. PDFs can be viewed and printed on any computer platform in exactly the format that you created it. Learn to create PDF files using several different methods and how to take advantage of Acrobat’s commenting features to collaborate with your coworkers. Find out how to modify PDFs, create forms (AcroForms), and add password protection to ensure documents aren’t modified.

Prerequisites

  • Windows or Macintosh experience

+ Course Outline

  • Why Acrobat?
  • Getting to Know the Acrobat Workspace
  • Creating PDFs
  • Creating PDF Portfolios and Combined PDFs
  • Collaborating
  • Editing PDFs
  • Adding PDF password protection
  • Creating Acrobat Forms
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2111820 - Adobe InDesign CS6 - (A) Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn the basics of desktop publishing using Adobe InDesign CS6. Find out how to create, modify and save documents. Discover how to enter and edit text and add graphics. Become skilled at importing and threading text. Find out how to prepare your document for printing and how to create an Acrobat PDF file from your InDesign document.

Prerequisites

  • Windows or Macintosh experience
  • Strong knowledge of word processing
  • Experience with Photoshop or Fireworks helpful

+ Course Outline

  • Using the workspace
  • Creating and saving new documents
  • Working with page margins and columns
  • Creating pages and spreads
  • Creating and working with master pages
  • Adding automatic page numbering
  • Working with text
  • Importing content from Microsoft Word
  • Threading text – manually and automatically
  • Basic character and paragraph formatting
  • Adding and working with graphics
  • Wrapping text around images
  • Applying basic color to text and frames
  • Export files as PDF
  • Packaging documents for print
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2111821 - Adobe InDesign CS6 - (B) Advanced Formatting - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Discover how to enhance your publications by applying advanced character and paragraph formatting. Save formatting into reusable and easy-to-apply styles. Learn how to use paths with text and graphics, as well as how to apply effects. Find out how to create and apply custom gradients and create and format tables.

Prerequisites

  • 2111820 : Adobe InDesign CS6 - (A) Essentials (strongly recommended)

+ Course Outline

  • Formatting characters (leading, kerning, tracking)
  • Formatting paragraphs (spacing, drop caps, rules)
  • Working with tabs and indents
  • Creating bulleted and numbered lists
  • Adding column, frame and page breaks
  • Working with the baseline grid
  • Inserting glyphs and special characters
  • Checking spelling
  • Creating character and paragraph styles
  • Working with nested styles and style overrides
  • Creating spot color swatches
  • Creating tint swatches
  • Creating custom gradients
  • Applying color to grayscale images
  • Applying effects to objects (drop shadow, feathering, etc.)
  • Working with paths
  • Changing corner effects
  • Creating clipping paths
  • Typing on a path
  • Creating and formatting tables
  • Adding PDF bookmarks
  • Adding hyperlinks
  • Applying page transitions
  • Exporting as SWF and dynamic PDF
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2111822 - Adobe InDesign CS6 - (C) Advanced Layouts - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn how to setup and organize your documents efficiently. Discover how to create and work with object libraries, as well as how to create a table of contents and an index. See how to take separate files and print them out as one continuous document, how to add footnotes, merge data in from a database or text file, as well as how to create documents with multiple page spreads and different page sizes.

Prerequisites

  • 2111820 : Adobe InDesign CS6 - (A) Essentials (strongly recommended)

+ Course Outline

  • Creating multiple page spreads
  • Using different page sizes within a single document
  • Creating unequal columns
  • Working with layers
  • Working with object libraries
  • Creating custom text wraps
  • Creating object styles
  • Creating book files
  • Using data merge
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Email

2112092 - Microsoft Outlook 2013 - Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn the basics of using Microsoft Outlook. Use Outlook email features to send receive, reply to and forward email messages. Practice attaching files to messages, opening and saving attached files. Review when and how to use the global address book or create contacts. Use the calendar feature to open and share calendars, create and send appointments and schedule meetings. Create and modify tasks.

Prerequisites

  • Windows or Macintosh experience
  • Online Course 2112196: Getting to Know Microsoft Office 2013 (strongly recommended)

+ Course Outline

  • Previewing and Reading Messages
  • Creating and Sending Messages
  • Setting Message Importance Level
  • Replying to and Forwarding Messages
  • Deleting and Restoring Messages
  • Working with Attachments (Inserting, Sending, Opening, Removing and Deleting)
  • Printing Messages and Attachments
  • The Global Address Book
  • Creating Contacts
  • Viewing and Sharing Calendars
  • Creating and Modifying Appointments
  • Adding Recurring Appointments
  • Creating Events and Recurring Events
  • Scheduling Meetings
  • Accepting, Declining, and Responding to Meetings
  • Creating Tasks from Email, Calendar, and Tasks Panes
  • Using Outlook Today
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2112112 - Microsoft Outlook 2013 – Calendars and Taking Outlook to Task - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn to customize the Microsoft Outlook interface and use the calendar and tasks views in more advanced ways. Create ribbon tabs and add or hide groups on the ribbon. Adapt Outlook to your workflow with shortcuts and shortcut groups. See how to grant the permissions that you need to allow others to manage a calendar that you own. Manage how you assign and delegate duties using advanced Task features.

Prerequisites

  • Outlook 2013 – Essentials, or Outlook 2010 – Essentials (strongly recommended)

+ Course Outline

  • Customizing the Ribbon
  • Creating Shortcuts and Shortcut Groups
  • Searching Calendars and Tasks
  • Sharing and Delegating Access to Calendars
  • Setting Permissions
  • Publishing Calendars
  • Adding Holidays
  • Using the Weather Bar
  • Creating Calendar Groups
  • Scheduling Meetings with Schedule View
  • Rescheduling, Modifying, and Canceling Meetings
  • Printing Calendars
  • Using Task Views
  • Exploring Task Options
  • Using Task Folders
  • Making Tasks Recur
  • Assigning Tasks
  • Accepting, Deleting, and Delegating Tasks
  • Sending and Requesting Status Reports
  • Tracking Tasks
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2112111 - Microsoft Outlook 2013 – Managing Mail and Contacts - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Go beyond the basics of mail and contacts in Microsoft Outlook. Send messages and attachments more efficiently using the Outlook tools. Organize your Inbox with folders and create rules to manage incoming mail. Find items more easily by using advanced search features. Label, filter, and arrange your inbox. Learn more ways to customize contacts and create contact groups.

Prerequisites

  • Outlook 2013 – Essentials, or Outlook 2010 – Essentials (strongly recommended)

+ Course Outline

  • Customizing Message Appearance with Themes and Styles
  • Inserting and Attaching Images
  • Creating and Editing Signatures
  • Setting Out of Office Messages
  • Using the Message Properties Dialog Box
  • Using Voting Buttons
  • Creating Quick Steps
  • Using Folders
  • Creating and Applying Categories
  • Setting Conditional Formatting for Incoming Messages
  • Searching, Sorting, Arranging, and Filtering Mail
  • Managing Junk Mail
  • Setting Rules
  • Compacting and Archiving
  • Importing and Exporting Contacts
  • Attaching Items to Contacts
  • Customizing and Attaching Business Cards
  • Creating and Modifying Contact Groups
  • Using and Pinning Contacts in the Message Window or Preview
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Graphics and Illustration

2111823 - Adobe Illustrator CS6 - (A) Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn how Adobe Illustrator CS6 can help you create beautifully drawn vector graphics that can be used to create logos or graphics for the Web or print. After learning navigational tools and how to create and save images, you will start to create ellipses, stars, rectangles, and much more. Find out how to use the pen tool to create paths and how to work with and alter text. Create and apply colors and find out how to copy and scale shapes. Learn how to export illustrations.

Prerequisites

  • Windows or Macintosh experience
  • Experience with Photoshop or Fireworks helpful

+ Course Outline

  • Getting to Know the Illustrator Workspace
  • Creating Basic Shapes
  • Drawing with the Pen and Pencil Tools
  • Selecting, Editing and Transforming Objects
  • Working with Paths
  • Working with Colors and Swatches
  • Creating, Importing and Formatting Text
  • Importing, Exporting and Saving Files
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2111816 - Adobe Photoshop CS6 - (A) Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn the basics of Photoshop CS6 including how to utilize layers and master selection tools. Discover how to work with text, apply special effects and how to use the History panel. Learn how to re-size and prepare images for web and print use.

Prerequisites

  • Windows or Macintosh experience

+ Course Outline

  • Using the Workspace
  • Understanding image size and resolution
  • Cropping and adding canvas size
  • Saving files for print and web applications
  • Creating type
  • Formatting characters
  • Scaling and rotating type
  • Creating basic selections
  • Transforming selection content
  • Understanding layer basics
  • Managing layers
  • Opacity and blending mode basics
  • Applying layer effects
  • Flattening an image
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2111824 - Adobe Illustrator CS6 - (B) Enhancing Graphics - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Discover additional features to enhance your graphics! Learn how to work with spot colors, tint swatches and create color groups. Find out how to recolor all objects on the artboard at once, create, edit and apply patterns, work with Live Paint and add transparency to gradients and objects. See how to create and work with layers, perform advanced object transformation functions and create and work with blended objects. Learn how to apply graphic styles, 3D effects and much more!

Prerequisites

  • 2111823 : Adobe Illustrator CS6 - (A) Essentials (strongly recommended)

+ Course Outline

  • Creating and saving spot color swatches
  • Creating and editing patterns
  • Creating and working with a gradient mesh
  • Working with Live Paint
  • Creating and working with layers
  • Using Live Trace to convert photographs to vector graphics
  • Distorting objects
  • Creating blended objects
  • Adding additional strokes and fills to objects
  • Working with Live Effects
  • Creating offset paths
  • Applying Photoshop effects
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2111817 - Adobe Photoshop CS6 - (B) Image Enhancement - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn retouching strategies for your images using tools in Adobe Photoshop CS6. Discover how to use the Red Eye, Clone Stamp, Healing Brush, Spot Healing Brush, Patch and Brush tools. Find out how to utilize photo filters, match colors in two different photos, counteract lens distortions, simulate lens effects, replace colors, apply adjustment layers and more!

Prerequisites

  • 2111816 : Adobe Photoshop CS6 - (A) Essentials (strongly recommended)

+ Course Outline

  • Adjusting Color and tone
  • Creating and working with adjustment layers
  • Working with shadows, midtones and highlights
  • Using Content-Aware fill and tools
  • Repairing images
  • Simulating photo filters
  • Correcting Image Distortions
  • Simulating Lens Effects
  • Applying effects with blending modes
  • Sharpening and blurring images
  • Using advanced selection features
  • Applying filter effects
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2111818 - Adobe Photoshop CS6 - (C) Advanced Layering and Composition - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Discover how to effectively use masking and advanced layering techniques to further manipulate images. Learn how to work with layers and channels, apply color, as well as create and refine masks. Find out how to use the Puppet Warp feature to reposition areas of an image and how to apply advanced text formatting, auto-align layers and much more!

Prerequisites

  • 2111816 : Adobe Photoshop CS6 - (A) Essentials (strongly recommended)
  • 2111817 : Adobe Photoshop CS6 - (B) Image Enhancement (strongly recommended)

+ Course Outline

  • Working with multiple layers
  • Adjusting layer fill
  • Merging and stamping layers
  • Creating Smart Objects
  • Applying and adjusting clipping masks
  • Using Photomerge
  • Aligning image layers
  • Using Auto-Blend
  • Creating knockouts
  • Using Layer Comps
  • Applying Puppet Warp
  • Working with channels
  • Creating layer masks
  • Creating depth maps
  • Working with paragraph text
  • Applying advanced text formatting
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2111819 - Adobe Photoshop CS6 - (C) Advanced Techniques - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Find out how to more efficiently use the features of Adobe Photoshop CS6 to further work with image files. Discover how to draw vector paths and trace artwork, create custom shapes and create text that follows a specific path. Find out how use the History Brush tool, create automated actions to save you time and frustration, and how to use the new Blur Gallery to further work with content in your documents.

Prerequisites

  • 2111816 : Adobe Photoshop CS6 - (A) Essentials (strongly recommended)
  • 2111817 : Adobe Photoshop CS6 - (B) Image Enhancement (strongly recommended)

+ Course Outline

  • Using the History Brush tools
  • Creating snapshots
  • Using image states
  • Drawing vector paths (Pen and Freeform Pen tools)
  • Creating shapes and custom shapes
  • Creating text on a path
  • Creating vector masks
  • Adding spot color
  • Creating duotones
  • Automating multi-step tasks (creating actions)
  • Using the Image Processor
  • Adding columns to images
  • Filtering layers
  • Creating custom keyboard shortcuts
  • Using the Blur Gallery
  • Basics of working with HDR (High dynamic range) images
  • Creating and working with custom brushes
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Information Management

2112325 - ISAAC - Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course is designed for employees who have the responsibility of information security awareness, assessment, and compliance (ISAAC). Learn the key concepts of ISAAC and risk assessment. Learn about the information security standards at Texas A&M, and how to do an assessment using the ISAAC system. This course is taught by a Network and Information Security instructor.

Prerequisites

  • Windows or Macintosh experience
  • Valid NetID login
  • Successful login to ISAAC prior to class: https://isaac.tamu.edu

+ Course Outline

  • What is ISAAC and why is it important?
  • Understanding risk assessment
  • Reviewing information security standards
  • Using ISAAC
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2112075 - Microsoft OneNote 2013 – Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn how to use Microsoft OneNote to gather, edit and organize information. Find out how to create notebooks and access them from home or the office. Discover how to capture screenshots and text. Find out how to insert documents, images, audio files, and shapes. Create hyperlinks between notes and learn how to share notebooks. Learn how to print and save notes as Word documents or PDF files.

Prerequisites

  • Windows or Macintosh experience

+ Course Outline

  • Exploring OneNote
  • Creating Notebooks
  • Working with Sections, Pages and Sub-pages
  • Working with Containers, Objects and Text
  • Highlighting Tables with Color
  • Improving Searching
  • Hyperlinking and Sharing
  • Printing and Saving to Word or PDF
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2112326 - ISAAC - Refresher - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course is designed for employees who have the responsibility of information security awareness, assessment, and compliance (ISAAC), and who have experience with ISAAC from the previous year. Learn about the changes with ISAAC and risk assessment, as well as the differences in using the ISAAC system this year. This course is taught by a Network and Information Security instructor.

Prerequisites

  • Windows or Macintosh experience
  • Valid NetID login
  • Successful login to ISAAC prior to class (https://isaac.tamu.edu)

+ Course Outline

  • Understanding changes to policy
  • Reviewing changes to ISAAC
  • Using ISAAC
  • FY 2014 Levels 1 and 2 ISAAC review summary
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2111731 - Laserfiche Fundamentals - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn to capture and manage paper and electronic documents with Laserfiche! Find out how to select servers and repositories, retrieve documents and manage folders. Create field, text and date searches. Discover how to add annotations, import and export files, as well as preview documents. For more information on Laserfiche visit: http://laserfiche.tamu.edu/index.php.

Prerequisites

  • Windows or Macintosh experience

+ Course Outline

  • Setting Up
    • Server and Repository Selection
    • Records Retention File structure
    • Password Security
  • Selecting the Default Folder
    • Default Folder Navigation
    • Folder Creation/Permission
    • Importing/Exporting Files
  • Searching Documents
    • Field Search
    • Text Search
    • Date Search
  • Adding Annotations
    • Stamp
    • Strike-through
    • Redact
  • Viewing Documents
    • Previews
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2111922 - Microsoft Office 2013 Demo - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT:  Discover some of the new features of Microsoft Office 2013.  Find out “what’s in,” “what’s out,” and what looks different.  Learn what the most obvious changes to common tools will be, and see the exciting new options that will enhance productivity.  Stay for an optional Q&A session after the demo. 

Prerequisites

  • None

+ Course Outline

  • Office 2013 Suite: Change How You See Office
  • Excel 2013: Filter and Automate
  • Word 2013: Read, Design, Collaborate
  • PowerPoint 2013: Animate, Align, Engage
  • Outlook 2013: See the Whole Picture
  • Access 2013: Create for Desktop, Web, or App
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290136 - Microsoft SharePoint Services 3 - Manager - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn how to design and manage sites in SharePoint 3.0. Find out how to manage user permissions, add and manage content as well as work with your SharePoint site's layout.

Prerequisites

  • SharePoint Services 3 - Member

+ Course Outline

  • Managing Web Parts
  • Selecting and Organizing Web Parts
  • Sizing Columns
  • Modifying Shared Web Parts
  • Creating New Libraries
  • Creating New Lists
  • Creating New Web Pages
  • Creating Surveys
  • Managing Site Settings
  • Grouping Members
  • Assigning User Permissions
  • Using the Tree View
  • Using Searchable Columns
  • Managing Documents
  • Keeping Files Current
  • Allowing Version History
  • Linking Folders to the Desktop
  • Using Update Notification
  • Managing Permissions
  • Limiting Access to Folders
  • Limiting Access to Sites
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290135 - Microsoft SharePoint Services 3 - Member - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn how to manage, contribute and modify web folder contents and sites on the internet. Find out how to add lists, libraries, documents, discussions and surveys as well as grant access to users for your site.

Prerequisites

  • Windows or Macintosh experience

+ Course Outline

  • Structuring Sites
  • Site Navigation
  • Site Searches
  • Managing Documents
  • Keeping Files Current
  • Maintaining Version
  • Linking Folders to Desktop
  • Using Update Notification
  • Using Outlook with SharePoint
  • Sharing Calendars
  • Exporting to Excel
  • Exporting to Access
  • Entering Events from Site
  • Entering Events from Shared Calendars
  • Using Update Notification
  • Working with Discussions
  • Adding to a Discussion
  • Creating New Discussions
  • Using Update Notification
  • Creating Surveys and Managing Data
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Multimedia/Presentation

2112076 - Microsoft PowerPoint 2013 – Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Discover how to create and edit presentations in Microsoft PowerPoint. Find out how to insert and modify shapes and pictures, as well as how to format and edit presentation text. Learn how to add slide transitions and sequence the appearance of objects on your slide by applying basic animation. Learn how to use slide sorter view to make organizing your slides easier and how to add speaker notes. Learn tools that make showing your presentation a snap and keep your presentation intact, even when you are far from your office computer. Explore options for printing your presentation.

Prerequisites

  • Windows or Macintosh experience
  • Word processing experience recommended
  • Online Course 2112196: Getting to Know Microsoft Office 2013 (strongly recommended)

+ Course Outline

  • Exploring PowerPoint
  • Using Presentation Views
  • Creating and Saving Presentations
  • Choosing Slide Size
  • Adding, Reusing, Rearranging and Deleting Slides
  • Formatting Slides, Text and Paragraphs
  • Adding and Modifying Shapes
  • Working with Images
  • Align Objects Using Smart Guides
  • Adding Transitions and Timings
  • Applying Basic Animations
  • Hiding and Unhiding Slides
  • Adding Speaker Notes
  • Running Presentations
  • Package a Show for Another Computer
  • Printing Presentations
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2112358 - Prezi - Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn the basics of using Prezi to create dynamic and engaging presentations! Prezi allows you to take your audience on a journey using text and graphics. Discover how to use this cloud-based, presentation software to present your course content, projects, and any other ideas using a virtual canvas. Find out the steps to create, modify, share, and borrow Prezis to maximize the visual impact of your presentation. See how to start from a template, or create a blank presentation, add frames, layouts, symbols, and customize presentation styles and colors. This course will include approximately 2 hours of hands on guided instruction and then .5 hour to develop your very own customized Prezi in the classroom.

Prerequisites:

+ Course Outline

  • What Is Prezi?
  • Start from a Template
  • Navigate the Canvas
  • Add Text and Images
  • Get to Know the Transformation Tool
  • Frame Your Content
  • Customize Colors and Fonts
  • Insert Layouts
  • Add Symbols and Shapes
  • Add URLs
  • Navigate and Rearrange with the Path Sidebar
  • Borrow from Other Prezi Presentations
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2112093 - Microsoft PowerPoint 2013 – Bring Your Presentation to Life - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Now that you've mastered the basics, bring your PowerPoint presentation to life. Learn to apply and control animation of objects on your slide to create a sequence of events, for greater audience comprehension and retention. Find out how to add emphasis and exit animations, create motion paths, and activate triggers. Work more effectively by using the animation painter tool. Learn to use slide transitions and timings to give the illusion of motion and continuity. Learn how to apply action settings to give your presentation a more robust slide show structure, enabling you to seamlessly access any of your content at the click of a button.

Prerequisites

  • PowerPoint 2013 - Essentials, or PowerPoint 2010 - Essentials  (strongly recommended)

+ Course Outline

  • Adding Animations to Slide Elements
  • Setting Animation Options
  • Sequencing Multiple Animations on a Slide
  • Applying Emphasis and Exit Animations
  • Creating Motion Paths
  • Establishing a Trigger for an Animation
  • Using the Animation Painter
  • Applying Slide Transitions
  • Creating Thumbnails of Slides
  • Creating a Menu for Your Slide Show
  • Adding Action Commands to Slide Elements
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2112094 - Microsoft PowerPoint 2013 – Presenting Your Point - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: You've built a masterful PowerPoint slide show. Now it's time to present it to your audience. What is the best way to do that? Learn how to set up your slide show, rehearse your timings, and incorporate all the interactive presentation tools in Presenter View: pens, a laser pointer, show all slides, jump to slide, black screen, and zoom. Create custom shows that focus only on the material you need for the time you have. Find out how to export your presentation to a PDF or a video, save your slides as images, and present online.

Prerequisites

  • Windows or Macintosh experience
  • PowerPoint experience recommended

+ Course Outline

  • Using the Rehearse Timings Tool
  • Setting up a Slide Show
  • Exploring Presenter View Options
  • Defining Custom Shows
  • Exporting a Show to a PDF
  • Creating a Video from a Show
  • Saving Slides as Images
  • Presenting a Show Online

Prerequisites

  • Windows or Macintosh experience
  • PowerPoint experience recommended
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2112095 - Microsoft PowerPoint 2013 – Template Design - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Master the Slide Master to create a customized slide show template for a consistent and professional-looking final presentation. The Slide Master controls all aspects of the default slide, including placeholders, background colors, fonts, and static elements on each slide layout. Find out how to edit existing layouts, add new layouts, establish a custom color scheme and add action buttons. Learn how to save your design as a template and use your template to create new presentations.

Prerequisites

  • PowerPoint 2013, or PowerPoint 2010 - Essentials (strongly recommended)

+ Course Outline

  • Creating a New Template File
  • Editing and Adding Slide Layouts
  • Designing Custom Color Schemes
  • Adding and Formatting Placeholders
  • Formatting Slide Backgrounds
  • Adding Action Buttons
  • Applying the Slide Master
  • Using the Template to Create a Presentation
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2112096 - Microsoft PowerPoint 2013 – Visually Speaking - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Unleash the real power of PowerPoint using all the visual components of PowerPoint. Learn to insert video and audio objects in your slides. Create effective tables and charts to display your data. Find out how to embed or link to other files from your presentation. Learn techniques to enhance your graphics using PowerPoint tools such as crop to shape, remove background, select colors with an eyedropper, align objects using grids and guidelines, and controlling objects using the selection pane. Create your own graphics and icons using the merge shapes tool. Easily create a series of slides with images using the photo album tool.

Prerequisites

  • PowerPoint 2013 - Essentials, or PowerPoint 2010 - Essentials  (strongly recommended)

+ Course Outline

  • Inserting Video and Audio Clips
  • Using Video and Audio Tools
  • Adding Tables
  • Modifying and Formatting Tables
  • Creating Charts
  • Inserting and Linking Files
  • Cropping Images to a Shape
  • Removing Backgrounds from Images
  • Formatting Images with Picture Tools
  • Using the Eyedropper for Color Selection
  • Aligning Objects Using Grids and Guidelines
  • Selecting and Layering Objects with the Selection Pane
  • Creating New Shapes with Merge Shapes Tool
  • Saving Shapes as Picture
  • Inserting Images with Photo Album
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Project Management

2112091 - Microsoft Project 2013 – Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn the basics of using Microsoft Project to help you manage projects, keep track of deadlines, resources, task distribution, constraints and contingencies. In this course, you'll learn how to set up a project and find out how the software can help you get things done in the most efficient manner.  Note: This course is intended for those who need to learn how Microsoft Project works. It does not cover Microsoft Project Server administration.

Prerequisites

  • Windows or Macintosh experience
  • Background knowledge of project management helpful

+ Course Outline

  • Learning Basic Project Management Concepts
  • Exploring Project
  • Getting Help
  • Working with Task Lists
  • Working with Task Links
  • Working with Task Relationships and Options
  • Using the Base Calendar
  • Managing Resources
  • Working with Views
  • Working with Tables
  • Using Filters and Groups
  • Sorting Tasks and Resources
  • Finalizing Schedules
  • Handling Resource Conflicts

Prerequisites:

  • Windows or Macintosh experience
  • Background knowledge of project management helpful
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2112083 - Microsoft Visio 2013 - Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn how to create, save, edit and print new Visio documents. Learn how to create, group and edit shapes. Find out how to work with, edit and format text. See how to work with connectors, add connection points, use the connector tool and use jumps with connectors. Learn how to use the various tools and stencils to develop your document. Find out how to create organizational charts and reports. Gain knowledge of how to use Visio with other programs and more.

Prerequisites

  • Windows or Macintosh experience

+ Course Outline

  • Working with Visio
  • Using Basic Drawing Skills
  • Working with Shapes and Text
  • Connecting and Grouping Shapes
  • Printing
  • Using Data with Shapes
  • Working with Organizational Charts
  • Using Visio with Other Programs
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Reference/Citation

290075 - EndNote - for Faculty and Staff - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Faculty can take this course at no charge under the Free Faculty training program. In this hands on course, find out the basics of using EndNote bibliographic referencing software. Learn how to build, navigate, set preferences, and import text files to your EndNote Library. Find out how to manually enter references and link to electronic files. Learn how to import and direct export references. Find out how to use the 'Cite While You Write' feature in Microsoft Word. Learn how to suppress author names and change reference styles.

Prerequisites

  • Experience using Microsoft Word
  • Understanding of how and why bibliographic references are used

+ Course Outline

  • Explore EndNote
  • Navigating the EndNote library
  • Add references to EndNote library
  • Set up preferences
  • Link EndNote to electronic files
  • Cite While You Write in MS Word
  • Search your EndNote library
  • Edit Citations
  • Change reference styles
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2111385 - RefWorks - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: In this hands-on-course, you will learn the basics of Refworks; a web based tool for collecting, organizing, citing, and sharing citations. Learn how to add references from databases, Internet, other software (such as EndNote) and manually. Find out how to annotate, edit references, and upload PDFs. Also practice using the Write-N-Cite feature in Microsoft Word to create bibliographies.

Prerequisites

  • Experience using Microsoft Word
  • Understanding of how and why bibliographic references are used

+ Course Outline

  • Set up RefWorks account
  • Add references to Refworks through databases in Ebsco, CSA, Ovid, and more
  • Add references from Google, Amazon, and Google Scholar
  • Edit and organize references
  • Create Bibliographies
  • Share citations
  • Search Refworks
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Spreadsheets

2112077 - Microsoft Excel 2013 – Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn the essentials of Microsoft Excel and the basic functions of spreadsheets. Create and save workbooks; apply text and number formatting; select, move, copy, and delete data. Apply borders and other formatting to rows, columns, cells, and tables. Learn how to write formulas and use common functions. Explore printing options for worksheets. Save worksheets in alternate file formats.

Prerequisites

  • Windows or Macintosh experience
  • Online Course 2112196: Getting to Know Microsoft Office 2013 (strongly recommended)

+ Course Outline

  • Exploring Excel
  • Getting Help
  • Navigating Worksheets
  • Entering and Editing Text and Values
  • Entering and Editing Formulas
  • Using Excel AutoSum
  • Saving and Updating Workbooks
  • Saving Files into Older Formats
  • Saving Worksheets as PDF Files
  • Moving or Copying Data and Formulas
  • Using AutoFill and Paste Link
  • Working with Absolute and Relative References
  • Inserting and Deleting Ranges, Rows and Columns
  • Using Functions (SUM, AUTOSUM, AVERAGE, MIN, MAX, COUNT and COUNTA)
  • Formatting Text
  • Formatting Cells
  • Formatting Rows and Columns
  • Applying Borders
  • Number Formatting
  • Applying Cell Styles
  • Previewing and Printing Documents
  • Adjusting Margins
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2112108 - Microsoft Excel 2013 - Intermediate - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn more of the useful features of Microsoft Excel and spreadsheets to create and manage large workbooks, freeze and hide rows and columns, print large worksheets, create 3-D formulas and link workbooks together. Find out how to use functions to format text, work with styles and themes, add and delete watermarks, outline and consolidate data, create subtotals, sort and filter data. Table and chart creation will also be covered.

Prerequisites

  • Microsoft Excel 2013 - Essentials, or Excel 2010- Essentials (strongly recommended)

+ Course Outline

  • Managing Large Worksheets
  • Locking Rows and Columns
  • Splitting Worksheets into Panes
  • Hiding and Unhiding Columns, Rows and Worksheets
  • Printing Large Worksheets
  • Adjusting Page Breaks
  • Inserting Different Even and Odd Headers/Footers
  • Navigating Between Worksheets
  • Naming Worksheets and Coloring Tabs
  • Using and Printing Multiple Worksheets
  • Copying Worksheets Between Workbooks
  • Creating 3-D Formulas
  • Adding Watch Windows
  • Linking Workbooks
  • Creating External Links in Worksheets
  • Applying Special Formats
  • Working with Styles and Themes
  • Merging Cells and Wrapping Text
  • Transposing Data
  • Adding and Deleting Watermarks
  • Outlining and Consolidating Data
  • Creating Subtotals
  • Creating and using Range Names
  • Defining and Applying 3-D Names
  • Sorting and Filtering Data
  • Working with Tables
  • Creating and Formatting Charts
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2112109 - Microsoft Excel 2013 – Advanced Functions - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn more advanced features of Microsoft Excel and spreadsheets. Discover the many features available to help share and protect your spreadsheet, such as: commenting, tracking changes, adding passwords and protecting portions of worksheets. Find out how to use logical, statistical, financial, and date functions. You will also build lookup functions and create data tables.

Prerequisites

  • Excel 2013 - Intermediate, or Excel 2010 - Intermediate (strongly recommended)

+ Course Outline

  • Adding and Formatting Graphical Elements
  • Adding and Viewing Comments in Cells and Workbooks
  • Protecting Worksheets with Passwords
  • Protecting Worksheet Structure
  • Sharing, Merging and Tracking Changes in Workbooks
  • Using Auditing Features
  • Using Logical Functions (IF, OR, AND, NOT, etc)
  • Using the PMT Function
  • Using Date and Time Functions
  • Using Array Formulas
  • Using SumIF and SumIFS
  • Displaying and Printing Formulas
  • Using Lookup Functions
  • Using MATCH and INDEX
  • Creating Data Tables
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2112110 - Microsoft Excel 2013 – Charts and Pivot Tables - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn more advanced features of Microsoft Excel and spreadsheets, including advanced charting features, how to modify each chart element to meet your design standards, and how to create a chart template for consistent visual presentations. Discover how to apply trendlines from historical data to project future estimates. Learn to use pivot tables to reorganize, filter, and sort data to manage the information you need.

Prerequisites

  • Excel 2013 - Intermediate, or Excel 2010 - Intermediate (strongly recommended)

+ Course Outline

  • Adjusting Scale of Charts
  • Changing Chart Series Formatting
  • Changing Chart Data Point Formatting
  • Formatting Data Points
  • Creating Combination Charts
  • Creating Trendlines
  • Outline item
  • Creating Chart Templates
  • Creating and Working with PivotTables
  • Creating and Working with PivotCharts
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Web Page Creation

2111826 - Adobe Dreamweaver CS6 - (A) Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Explore the Dreamweaver environment and work with documents to create and define a Web site. Discover how to work with text, images, links, and tables in HTML documents. Learn about web page accessibility and how to publish your site to the web.

Prerequisites

  • Windows or Macintosh experience
  • HTML5 - Essentials (strongly recommended)
  • Strong working knowledge of HTML

+ Course Outline

  • Why Dreamweaver?
  • Getting to Know the Dreamweaver Workspace
  • Working with Dreamweaver Sites
  • Creating and Opening Documents
  • Adding and Formatting Text
  • Adding and Modifying Images
  • Working with Links and Navigation
  • Presenting Content with Tables
  • Understanding Web Page Accessibility
  • Publishing to the Web

Prerequisites

  • Windows or Macintosh experience
  • 2111797 - HTML5 - Essentials (strongly recommended)
  • Strong working knowledge of HTML
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2111797 - HTML5 - Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn the basics of HTML5 to create and edit Web pages. Experiment with tags and attributes to format text and generate special characters. Create hyperlinks to navigate to other web pages, specific locations on the same page, or to create new email messages. Utilize backgrounds and images. Add different types of lists and work with tables. Discover how to create and work with basic style sheets.

Prerequisites

  • Windows or Macintosh experience

+ Course Outline

  • Exploring the history of HTML and XHTML
  • Using HTML5 syntax and authorizing guidelines
  • Adding the correct document type declaration
  • Adding headings and paragraphs
  • Creating document structures and sections
  • Adding lists and phrase elements
  • Working with attributes
  • Working with basic style sheets
  • Applying color
  • Creating and working with tables
  • Creating and formatting links
  • Working with images
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2111936 - Web Accessibility - Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course is designed for employees who have any role related to Texas A&M University websites and/or web content (e.g., administrators, managers, web designers, web developers, content contributors).  Learn the key concepts of web accessibility, get an overview of the required web accessibility standards at Texas A&M, and discover practical “next steps” to make your websites more accessible. You’ll also get hands-on experience with some common assistive technologies, to better understand how people with disabilities use the web. This course is taught by a Network and Information Security instructor.

Prerequisites

  • Windows or Macintosh experience
 

+ Course Outline

  • What is web accessibility, and why is it important?
  • Using assistive technology to access web content (hands-on demonstration)
  • Understanding web accessibility standards and the most common accessibility issues at Texas A&M
  • Creating accessible web content and next steps
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2111827 - Adobe Dreamweaver CS6 - (B) Advanced - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Discover how to use Dreamweaver to incorporate Cascading Style Sheets. Find out how to add some interactivity to your site with JavaScript behaviors and Spry. Learn how to make the pages in your site consistent by using Dreamweaver templates.

Prerequisites

  • Adobe Dreamweaver CS6 - Essentials (strongly recommended)
  • Cascading Style Sheets - CSS (strongly recommended)

+ Course Outline

  • Creating Pages with CSS
  • Inserting Media Objects
  • Adding JavaScript Behaviors
  • Adding Spry Widgets and Effects
  • Creating and Managing Templates
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290034 - Cascading Style Sheets - CSS - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn how CSS can complement and enhance your Web pages in this packed course. Explore the different levels and abilities of style sheets. Learn how CSS can format and position the elements in your Web page. Find out about style sheet syntax, class selectors and how to use the DIV and SPAN elements. See how to link external style sheets to multiple pages, what determines the cascading order for styles, how to apply text and font properties, as well as how to apply colors and background techniques. Learn how to format parts of your website with the Box Model, as well as how to position elements absolutely and relatively. Find out how to use a layer's Z-index property and how to use contextual selectors. Learn the principles of how to apply CSS wisely and the future of CSS.

Prerequisites

  • HTML5 - Essentials (strongly recommended)

+ Course Outline

  • Introduction to Cascading Style Sheets (CSS)
  • Designing with Style Sheets
  • Style Sheet Syntax
  • Class Selectors
  • The DIV and SPAN Elements
  • Linked (External) Style Sheets
  • Cascading Order
  • Text and Font Properties
  • Applying Colors
  • Background Techniques
  • Formatting with the Box Model
  • Borders
  • Floating Elements
  • Styling Lists
  • Positioning Elements Absolutely and Relatively
  • Layering Elements with the Z-Index Property
  • Applying CSS Wisely
  • Dynamically Linked Style Sheets
  • Contextual Selectors
  • Validating CSS
  • The Future of CSS
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2111937 - Web Accessibility - Advanced - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course is designed for employees who have a role in creating and/or maintaining Texas A&M University websites and/or web content (e.g., web designers, web developers, and content contributors).  Learn what steps you can take to make your website more accessible to users with disabilities. This includes common design considerations, as well as specific markup that will benefit assistive technology users. Lessons will focus on discussing common barriers, hands-on demonstrations with assistive technologies, and strategies to maximize accessibility. This course is taught by a Network and Information Security instructor.

Prerequisites

  • Windows or Macintosh experience
  • Web Accessibility – Essentials (strongly recommended)
  • Strong working knowledge of HTML and CSS

+ Course Outline

  • Designing for accessibility
  • Making images accessible
  • Understanding accessibility issues with audio and video content
  • Structuring page content for maximum accessibility
  • Creating accessible site navigation
  • Building accessible tables
  • Making forms accessible
  • Understanding accessibility issues with common document formats

 

Prerequisites

  • Windows or Macintosh experience
  • Web Accessibility – Essentials (strongly recommended)
  • Strong working knowledge of HTML and CSS
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Word Processing

2112081 - Microsoft Word 2013 - Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn the essentials of Microsoft Word and word processing. Create, navigate, edit and save documents, apply character formatting, and insert symbols. Find out how to apply paragraph formatting, create bulleted and numbered lists, and customize tab stops. Learn to adjust margins and indents, add page breaks, and create headers and footers. Work with document views and learn how to print documents.

Prerequisites

  • Windows or Macintosh experience
  • Online Course 2112196: Getting to Know Microsoft Office 2013 (strongly recommended)

+ Course Outline

  • Exploring Word
  • Creating, Saving Closing and Recovering Documents
  • Navigating Documents
  • Using Print Layout View
  • Using Full Screen Reading View
  • Selecting, Inserting and Deleting Text
  • Inserting the Date and Time
  • Inserting Symbols
  • Cutting, Copying and Pasting Text (Using Paste Options and Paste Special)
  • Formatting Characters
  • Setting and Clearing Tabs
  • Formatting Paragraphs
  • Working with Borders and Shading
  • Working with Bulleted and Numbered Lists
  • Setting Indents and Working with Spacing
  • Working with Page Layout (Margins)
  • Adding Headers and Footers
  • Adding and Deleting Page Breaks
  • Using AutoCorrect
  • Printing Documents
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2112107 - Microsoft Word 2013 - Customizing, Collecting, and Collaborating - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Let the features of Word help you to work more efficiently. Learn to customize your workspace according to the tasks you perform most often. Use, create, and save templates. Learn to control what searchable “metadata” Word preserves with your document. Collect data with forms. Coordinate document versions and work collaboratively with track changes and comments.

Prerequisites

  • Microsoft Word 2013 – Essentials, or Word 2010 - Essentials (strongly recommended)

+ Course Outline

  • Customizing the Ribbon
  • Using Word Options to Customize Your Workspace
  • Using Templates
  • Saving Templates
  • Editing Document Properties
  • Viewing Document Statistics
  • Creating Forms
  • Protecting Forms
  • Reviewing and Tracking Changes
  • Inserting and Modifying Comments
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2112105 - Microsoft Word 2013 - Functional Formatting - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Explore the ways in which the formatting tools in Word can help you to efficiently structure, modify, and navigate your longer documents. Learn to create and apply formatting using styles, create and format document sections, work with columns, and insert section and column breaks. Organize your longer documents with outlines and master documents, then add a table of contents and an index. Discover how to insert captions, create bookmarks, and use Word’s reference tools to list sources, tables, charts, and images.

Prerequisites

  • Microsoft Word 2013 – Essentials, or Word 2010 - Essentials (strongly recommended)

+ Course Outline

  • Using Reveal Formatting
  • Creating and Applying Styles
  • Modifying and Overriding Styles
  • Creating an Outline
  • Creating and Formatting Sections
  • Inserting Section Breaks
  • Formatting Text with Columns
  • Inserting Column Breaks
  • Adding Headings Across Columns
  • Organizing and Formatting an Outline
  • Working with Master Documents
  • Creating and Modifying Tables of Contents
  • Adding Captions
  • Creating an Index
  • Creating Bookmarks
  • Inserting Citations
  • Using Footnotes
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2112104 - Microsoft Word 2013 - Mail Merge - Letters and Emails - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn how to use Word to create form letters, labels and envelopes to send to multiple recipients. Find out how to specify the main document to be sent and how to create a recipient list. Learn how to create merge fields, preview your merged data, print or email your merged documents and set options for mailing labels and envelopes. Learn to use mail merge to generate a directory or catalog from your list data

Prerequisites

  • Word 2013 - Essentials, or Word 2010 - Essentials (strongly recommended)

+ Course Outline

  • Creating and Printing Single Labels
  • Printing Multiple Labels for a Single Address
  • Creating and Printing Single Envelopes
  • Specifying Mail Merge Main Documents
  • Specifying a Recipient List for a Mail Merge
  • Inserting Fields for a Mail Merge
  • Merging Recipient Lists and Form Letters
  • Sorting and Filtering Records in a Recipient List
  • Creating Envelope Documents for a Recipient List
  • Creating a Directory>
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2112106 - Microsoft Word 2013 - Visually Enhancing Your Documents - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Use advanced features of Word to communicate your message visually and create documents that adhere to the Texas A&M University brand guide. Learn to add and control the placement of graphics in a document. Explore the new Design Tab to apply backgrounds and watermarks. Create a custom theme for departmental documents. Organize and present data using tables, charts, diagrams, and even content from Excel. Find out how to add text effects to really make your flyers and announcements pop!

Prerequisites

  • Microsoft Word 2013 – Essentials, or Word 2010 - Essentials (strongly recommended)

+ Course Outline

  • Adding Graphics
  • Controlling Text Flow Around Graphics
  • Creating and Inserting Building Blocks
  • Inserting Excel Content
  • Changing the Document Background
  • Adding a Watermark
  • Working with Themes
  • Creating Tables
  • Converting Text to a Table
  • Formatting Text in Tables
  • Changing Table Structure
  • Converting Tables to Text
  • Adding Borders and Shading to Tables
  • Adding Header Rows to Tables
  • Entering Formulas into Tables
  • Applying Table Styles
  • Creating and Working with Diagrams
  • Using the Drawing Tools
  • Using WordArt
  • Adding Drop Caps and Pull Quotes
  • Inserting Hyperlinks
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Employee Orientations

211496 - Benefits Orientation Session - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: All newly benefits-eligible employees are encouraged to attend this basic overview of the comprehensive insurance and retirement benefits package offered by the Texas A&M University System. Topics covered include health insurance, life and disability insurance, flexible spending accounts, paid time off, longevity, and retirement plans. This session is open to any newly benefits-eligible employee; however, it is recommended to be taken within the first month of employment. Registration is required. This session is taught by an HR Benefits Services instructor.

Prerequisites

  • None

+ Course Outline

  • Basic overview of the comprehensive insurance and retirement benefits package offered by the Texas A&M University System
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211495 - New Employee Welcome - NEW - Orientation Session - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: During this fast-paced, high-energy session, you will become more knowledgeable about Texas A&M University and its rich history and traditions, meet new colleagues, identify where to go for information or answers to questions, gain information about key areas of the University, learn the Core Values and how to create an inclusive and respectful environment, develop a sense of being a part of a team, and have fun! This session is designed for staff members newly hired at Texas A&M University. Registration is required. Lunch will be provided.

Prerequisites

  • None

+ Course Outline

  • None
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Employment Law

211176 - Alcohol and Drugs in the Workplace - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop provides participants with information on the signs and symptoms of substance use and abuse. The course also addresses the University's policy and rules regarding substance use and abuse and how to respond to troubled employees. This workshop is taught by an HR Employee Assistance Program instructor.

Prerequisites

  • None

+ Course Outline

  • Learning about alcohol and drugs and the workplace
    • Reviewing statistics related to use and abuse in the workplace
    • Reviewing signs and symptoms of use and abuse
    • Discussing the disease model of drug abuse
  • Reviewing Texas A&M Policies and Procedures
    • Reviewing the Reasonable Suspicion Testing Policy
    • Reviewing testing requirements and implications
  • Reviewing and discussing testing guidelines and procedures
    • How to initiate a test and what to say
    • What are the legalities?
    • Reviewing written guidelines approved by the system
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211181 - DOT - Supervisor Training Alcohol and Drugs in the Workplace - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop, which is offered by special request, focuses on the Department of Transportation (DOT) requirements for workplace alcohol and drug testing. Topics covered include signs and symptoms of substance use and abuse, workplace testing, documentation and how to respond to troubled employees. This course is taught by an HR Employee Assistance Program instructor.

Prerequisites

  • None

+ Course Outline

  • Offered by special request
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2112307 - Dual Employment Workshop - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop is intended to provide the participants with knowledge of dual employment, including: what constitutes dual employment; what is required to be submitted to HR; how employing departments must interact with each other; and what the potential ramifications of dual employment are with regard to overtime liability.  The workshop will last approximately 1 hour, followed by up to 30 minutes Q&A.  For questions, contact the Classification and Compensation Office at 979.845.4170 or hrcomp@tamu.edu. This course is taught by an HR Classification & Compensation instructor.

+ Course Outline

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop is intended to provide the participants with knowledge of dual employment, including: what constitutes dual employment; what is required to be submitted to HR; how employing departments must interact with each other; and what the potential ramifications of dual employment are with regard to overtime liability.  The workshop will last approximately 1 hour, followed by up to 30 minutes Q&A.  For questions, contact the Classification and Compensation Office at 979.845.4170 or hrcomp@tamu.edu. This course is taught by an HR Classification & Compensation instructor.

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211221 - Employee Payroll Action (EPA) Training - PAYR

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This is an entry level course where attendees will learn the meaning of an EPA and its different sections and will also have a hands-on experience with “mock” employees and positions to enter different EPA types in the Canopy training. This course is taught by a Payroll Services instructor.

Prerequisites

  • Access to FAMIS training is required for all class attendees. If you do not have FAMIS access, you must submit the FD-805 Financial Systems Access Request Form and complete the online introduction to FAMIS course.  FAMIS access information can be found at http://fmo.tamu.edu/training/ online. 
  • Due to this requirement, registration will be locked TWO (2) days before the class date to allow time to set up FAMIS access.

+ Course Outline

  • The class is composed of lecture and hands-on exercises.  The lecture part consists of defining an EPA, responsibilities of creators and signers, different types of EPA documents and positions, overview of EPA sections and meanings of section fields, brief overview and demonstration of Canopy and Resources.  The hands-on exercises will be three different EPAs.

Please Note: All EPA creators for a department are required to attend this session to obtain EPA creator access.  Approvers and/or Signers of EPAs also need to attend this class if they have not already had FAMIS approver/signer training. 

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211169 - Fair Labor Standards Act - FLSA Timekeeping - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop is designed to instruct departmental personnel on timekeeping procedures. Participants will be provided with information about FLSA and any state legislation that affects timekeeping procedures. This course is taught by an HR Classification & Compensation instructor.

+ Course Outline

  • Overview of FLSA

Prerequisites:

  • None
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211177 - Family Medical Leave Act - FMLA - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course is designed to provide supervisors and administrators with an overview of FMLA including the purpose, the 'triggers', notification and tracking procedures, and how to complete FMLA related forms. This course is taught by an HR Benefits Services instructor.

 

+ Course Outline

  • Overview of FMLA

Prerequisites:

  • None
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2111242 - Fostering Respect in a Diverse Workplace - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop provides information about the employee’s and supervisor’s role in maintaining a work environment that is free from discrimination and harassment. Participants will have the opportunity to review federal EEO laws, identify and discuss behaviors that might unknowingly contribute to a disrespectful or hostile environment, and identify ways to be proactive in creating a respectful work environment. This course is taught by an HR Policy & Practice Review instructor.

+ Course Outline

  • Understanding Employer's Duty
  • Understanding EEO laws
  • Discussion of:
    • Related TAMU vision and values
    • Equal Pay Act of 1963
    • Title VII of the Civil rights Act of 1964
    • Age Discrimination in Employment Act of 1964
    • Americans with Disabilities Act of 1990
    • Sexual Harassment
  • Increasing awareness of respectful behavior in the workplace
  • Identifying respectful behavior
  • Identifying positive and proactive actions
  • Identifying resources

Prerequisites:

  • None
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2111754 - HR Liaison: Benefit Program Overview - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course covers the policies, regulations, rules, eligibility and procedures regarding the Texas A&M University System benefits programs and the HR Liaison’s role within the scope of employee benefits. Topics will include insurance eligibility, new employee enrollment, iBenefits, leave without pay, summer appointments and summer premiums, COBRA administration, resources and information, Fellow insurance eligibility, EPA processing impacting benefits, and retirement processing. This course is taught by an HR Benefits Services instructor.

For questions about this course, please email hrnetwork@tamu.edu

+ Course Outline

  • None

Prerequisites:

  • None
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211274 - HR Liaison: Employee Relations Overview and Personnel Records - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Overview of employee performance management processes including policies and procedures addressing progressive discipline, involuntary termination approval process, EPA termination codes, and employee records generated by the University and best practices for determining if, where, by whom and how these records are maintained. cesses. This course is taught by an HR Employee Relations instructor.

For questions about this course, please email: hrnetwork@tamu.edu

+ Course Outline

  • Course reviews the policies and procedures addressing disciplinary actions, the involuntary termination approval process, and termination codes used to complete EPAs.
  • The course will also review the employee records that are generated by the University and best practices for determining if, where, how and by whom these records are kept.

Prerequisites:

  • none
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211283 - HR Liaison: Nonresident Alien Tax Issues and the GLACIER Processing System - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course will cover the GLACIER software program used to insure tax compliance on payments made to foreign nationals, along with the related rules and regulations. This course is taught by a Payroll instructor.

For questions about this course, please email hrnetwork@tamu.edu.

+ Course Outline

  • None

Prerequisites:

  • none

 

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2111753 - HR Liaison: Payroll and Form I-9 Basics - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course provides an overview of the payroll process staring with hiring employees and ending with paying employees. The HR Liaison will be familiarized with the documentation required for processing new employees along with instruction on the correct way to complete the Form I-9 to ensure compliance with federal regulations and limit the department’s liability. This course is taught by a Payroll Services instructor.

For questions about this course, please email hrnetwork@tamu.edu

+ Course Outline

  • None

Prerequisites:

  • None
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2111749 - HR Liaison: SingleSignOn and Web Resources Overview - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course will review the department administrator roles available in the SingleSignOn applications and provide valuable online resources including tools, checklists, contacts and professional development opportunities. This course is taught by an HR Liaison Adminstrator instructor.

+ Course Outline

  • None

Prerequisites:

  • None
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211275 - HR Liaison: The Employee Assistance Program - Personal Counseling and So Much More - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Overview of the program and services provided by the Employee Assistance Program to University faculty, staff, and their benefit-eligible dependents, along with the scheduling/referral process. This course is taught by an HR Employee Assistance Program instructor.

For questions about this course, please email: hrnetwork@tamu.edu

 

+ Course Outline

  • None

Prerequisites:

  • none
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211166 - Leave Policies and Procedures - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course is designed to inform managers, supervisors, and administrators of the policies, regulations, rules, and procedures regarding all types of leave. Topics include sick leave, annual/vacation leave, Sick Leave Pool, the Family and Medical Leave Act, holiday, and other leaves of absence with and without pay. This course is taught by an HR Benefits Services instructor.

+ Course Outline

  • None

Prerequisites:

  • None
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211152 - Position Descriptions and Hiring Procedures - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course provides supervisors with an overview of the processes connected with job activity and hiring. Topics include preparing position descriptions, properly documenting jobs and postings, and planning for a good hire. This course is team-taught by HR Recruitment & Workforce Planning instructors, and an HR Classification and Compensation instructor.

+ Course Outline

  • None

Prerequisites:

  • None
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211150 - Preventing Sexual Harassment Supervisory Overview - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course helps supervisors understand their roles and responsibilities for creating and maintaining a work environment free from sexual harassment and discrimination. Topics include potential employer liability, reporting sexual harassment and addressing complaints. This course is taught by an HR Employee Relations instructor.

+ Course Outline

  • None

Prerequisites:

  • None
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2111621 - Preventing Workplace Violence - Identifying and Intervening with Concerning Behaviors - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT:

Nearly 2 million American workers report having been victims of physical violence, harassment, intimidation or other threatening behavior. Behavior such as this is classified as workplace violence and is costly to an organization resulting in increased safety concerns, lost productivity and lower employee morale. In most workplaces, violence risk factors and concerning behaviors can be identified. This workshop will focus on identifying workplace violence prevention and intervention strategies. Attendees will learn to identify concerning behaviors, develop communication skills to diffuse difficult situations, review university resources developed to support workplace violence prevention, and learn how to report concerns. This workshop is provided by the HR Employee Assistance Program.

+ Course Outline

  • Identifying workplace violence prevention and intervention strategies
  • Identifying concerning behaviors
  • Developing communication skills to diffuse difficult situations
  • Reviewing university resources developed to support workplace violence prevention
  • Learning how to report concerns

Prerequisites:

  • None
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211151 - Progressive Discipline - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: The course emphasizes the supervisor's responsibilities to prevent and resolve work related employee performance problems following the principles of progressive discipline. This workshop includes discussion of the A&M System discipline and dismissal regulation and requirements, and how those requirements are supported by the use of progressive discipline practices at our University. This course is taught by an HR Employee Relations instructor.

+ Course Outline

  • None

Prerequisites:

  • None
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211172 - Sexual Harassment Prevention Strategies - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop discusses the legal definition of sexual harassment, reviews University policy and rules, and addresses the employee's rights and responsibilities in working in a discrimination-free environment. This course is taught by an HR Employee Relations instructor.

+ Course Outline

  • None

Prerequisites:

  • None
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211167 - Workers Compensation Procedures - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop is designed to inform participants of the procedures, guidelines, and forms associated with on-the-job employee injuries. This course is taught by an HR Benefits Services instructor.

+ Course Outline

  • None

Prerequisites:

  • None
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Leadership/Management/Supervisory

211407 - Coaching - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Having the ability to effectively coach employees is essential to being a successful manager or leader. This workshop will focus on the role of a manager as a coach and includes an introduction to coaching as well as providing tools to help enhance coaching skills. This course is design for individuals currently in supervisory, management, and team leadership positions.

+ Course Outline

  • Defining 'Coaching'
  • Understanding the role of a coach
  • Knowing the benefits of coaching
  • Describing the coaching process
  • Examining various coaching tools
  • Applying tools and techniques to enhance your coaching skills

Prerequisites:

  • None
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2111552 - Communication for Managers - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: The ability to effectively communicate is an important skill for anyone to have; however, as a supervisor or a manager this skill becomes even more critical because what we say or do has wider implications. Whether you are someone who supervises a group of employees or manages projects, the “Communication Skills for Manager’s” workshop is designed for your role as a manager at Texas A&M. In this workshop you will learn about key communication competencies such as listening, feedback, etc., You will learn about the role of non verbals, attitude, personality and other key factors that affect communication. You will also have the opportunity to use some behavioral assessment tools and apply some of the skills in class.

+ Course Outline

  • The what, why, when, and how of communication
  • Positive and negative communication behaviors
  • Barriers to communication
  • Trust and communication
  • Developing a good feedback mechanism
  • Good and poor listening skills
  • Different listening types and styles
  • Nonverbal cues
  • The art of asking questions

Prerequisites:

  • None
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211417 - Effective Delegation - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Learn how to let go, provide opportunities for growth to your employees and give yourself more time to work on other important tasks using skillful delegation. This workshop uses several learning techniques to explore delegation as a key skill practiced by an effective supervisor. Information is provided on "when, how and to whom" to delegate an assignment. This course is design for individuals currently in supervisory, management, and team leadership positions.

+ Course Outline

  • Understanding delegation and its importance
  • Defining effective delegation
  • Assessing current delegation needs
  • Describing the steps involved in the delegation process
  • Applying tools and techniques to enhance your delegation skills

Prerequisites:

  • None
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2111700 - KEYS: Keys to Establishing Your Supervisory Skills - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT:This course, which introduces the fundamentals of being a supervisor, is designed for individuals who are new supervisors, or those who will soon become supervisors. It will provide basic, foundational information to get new supervisors off to a good start. This course will examine key concepts to help new supervisors establish their supervisory skills, such as understanding the role of a supervisor, exploring different supervisory styles, assessing current level of employee function and ongoing performance, and utilizing effective feedback and coaching skills. In addition, participants will be able to identify the expectations TAMU has of supervisors and find out about additional supervisory training that will help new supervisors to succeed.

+ Course Outline

  • Describe the role of a supervisor
  • Identify common expectations of supervisors
  • Explore different supervisory styles
  • Assess employee function and ongoing performance
  • Explore and practice feedback and coaching skills

Prerequisites:

  • None
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211195 - Managing Difficult Behavior as a Supervisor - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Managing employees' performance is the most important part of a supervisor's job and can be the most difficult with "difficult" employees. This workshop will examine some of the more common difficult employee behaviors such as tardiness, lack of dependability, on-going conflict, poor emotional management, complainers, blamers, and offer strategies to help reshape behavior. This course is taught by an HR Employee Assistance Program instructor.

+ Course Outline

  • Defining 'difficult'; which are difficult behaviors and which are discipline issues
    • Reviewing definition of a difficult behavior
    • Discussing examples of real behaviors employees exhibit
  • Understanding patterns of difficult behaviors
    • Reviewing patterns
    • Discussing what the patterns are like as a supervisor
    • Discussing how participants deal with the behaviors and the result
  • Reviewing tricks, tools, and techniques for managing behaviors
    • Reviewing tricks, tools, and techniques for dealing with difficult behaviors
    • Applying to actual situations-group discussion
    • Practicing, reviewing and summarizing take-home points

Prerequisites:

  • None
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2111964 - PATHways to Success: Supervisory Best Practices for Managing Employee Performance - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop will provide an overview of the supervisory role in managing employee performance. Participants will explore best practices while using the PCER (Plan, Coach, Evaluate and Reward) model.

+ Course Outline

  • Setting Expectations
  • Providing Coaching and Feedback
  • Documenting Performance
  • Conducting Performance Evaluations
  • Recognizing and Rewarding Performance

Prerequisites:

  • None
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Professional and Personal Development

2111543 - Business Writing Essentials - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop is designed as an introduction to business writing and the process involved in composing letters, memos and e-mails. We will review common errors in grammar and spelling, as well as offer tips and resources for continuous improvement. Participants will have an opportunity to assess and practice writing skills. This course is appropriate for any employee at Texas A&M who communicates through letters, memos, emails or other written documents.

+ Course Outline

  • Identifying and practicing general conventions of effective business writing
  • Reviewing general guidelines
  • Getting to the point; paragraph revision
  • Writing for clarity
  • Discussing active voice vs. passive voice
  • Identifying common errors in writing and strategies to remember writing rules
    • Punctuation
    • Parallel construction
    • Tone
    • Avoiding redundancies
  • Reviewing and discussing professional email etiquette

Prerequisites:

  • None
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211182 - Assertiveness Training - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Assertiveness is the underpinning of professional communication, and is one of the most powerful skills you can possess. A practical application course, Assertiveness Training also looks at the differences between assertive, passive or aggressive types of communications and lets you try them out. This course is taught by an Employee Assistance Program instructor.

+ Course Outline

  • Defining and recognizing assertive interpersonal communication techniques
    • Reviewing practical definition of Assertiveness
    • Reviewing specific tools and characteristics of communication
  • Differentiating between Aggressive, Assertive, and Passive response styles
    • Reviewing traits of each style of communicating
    • Role playing responses elicited by each style
    • Examining appropriate times to use each style and potential benefits vs. harm
  • Applying assertiveness skills in a practical setting
    • Constructing assertive communication - Interactive group exercise
    • Role playing different scenarios
    • Demonstrating skills in class to determine a response/script with realistic scenarios

Prerequisites:

  • None
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2111702 - Bridging the Gap: The Multigenerational Workforce - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: We have as many as four distinct generations working side by side, represented by individuals who have different values, different ideas, and different ways of getting things done. An understanding of the generational distinctions allows individuals and teams to work more effectively. The purpose of this course is to provide a framework that helps to recognize the events and influences that shaped the four generations and the impact they have on the workplace. Participants will gain insights into the value of a multigenerational workplace and learn strategies to bridge the differences for better relationships and increased productivity.

Prerequisite: Online Course 2111862  Generations at Work - EOD (Required)

+ Course Outline

  • Generations in the workforce
  • Define the four generations
  • Identify events and influences that shaped each generation
  • Explore generational clash points
  • Bridging the generational gaps
  • Explore strategies for better relationships and workplace productivity

 

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2111762 - Conflict Management Skills in the Workplace - EOD

Course Description:

EMPLOYEE AND ORGANIZATIONAL DEVELOPMENT: This workshop examines the nature of interpersonal conflict in the workplace, and effective strategies for reducing or coping with interpersonal conflict. This workshop also includes administration of the Thomas-Kilmann Conflict Mode Instrument (TKI) to identify personal conflict styles and review how conflict style influences resolution. This course is taught by an HR Employee Assistance Program instructor.

+ Course Outline

  • Understanding the nature of conflict in the workplace
    • Defining conflict
    • Reviewing participant’s examples of conflict and resolution
    • Examining the costs and benefits of addressing conflict
  • Reviewing participant’s conflict response style
    • Using the Thomas-Kilman Conflict Mode Instrument
    • Reviewing the types of responses and when each is most effective
    • Reviewing/discussing how response style affects outcome and process of conflict management
  • Learning strategies to address or cope with conflict in the workplace
    • Reviewing strategies to address or cope with conflict in the workplace
    • Learning/practicing how and when to intervene
    • Reviewing techniques related to participant’s examples of conflict

Miscellaneous Fee:

  • This $18 fee covers the cost of the "Thomas Kilmann Instrument" (TKI) assessment tool.

Prerequisites:

    • None
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211162 - Designs for Effective Decision Making - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: The decision making process can be difficult, involved and time consuming. This course examines techniques and models that will assist you in analyzing a decision situation, identifying alternatives and making the most effective decision. This course is open to all Texas A&M employees.

+ Course Outline

  • Defining effective ‘decision making'
  • Identifying the differences between ‘intuitive’ and ‘systematic’ decision making
  • Describing the steps involved in the decision making process
  • Applying tools and techniques to enhance your decision making process

Prerequisites:

  • None
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211368 - Developing Cultural Competence in the Workplace - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop focuses on exploring the role that culture plays in our daily interactions with others. This interactive session provides participants with the opportunity to examine both the challenges and opportunities that result from an increasingly diverse workforce and examines ways to develop cultural competence. This course is open to all Texas A&M employees.

Required Prerequisite:

  • TrainTraq Online Course #2111243 Introduction to Diversity and Inclusion.

+ Course Outline

  • Gaining insight into the dimensions of diversity and inclusion
  • Discussing the learning process for individual and organizational diversity competency
  • Discussing and identifying the continuum of inclusion practices
  • Understanding of one's own and other's cultural identity and cultural filters
  • Reviewing common communication barriers
  • Discussing Cycle of Socialization
  • Responding to bias
  • Identifying actions toward inclusion and cultural competence
  • Reflecting and planning

 

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211185 - Efficiency and Procrastination - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Do you ever find yourself ignoring certain tasks? Do you tend to put things off until 'later' or feel like it takes forever to get through certain assignments? If this sounds familiar, then this session is for you. We will take a guilt-free look at what contributes to procrastination and then present strategies for overcoming procrastination while increasing your efficiency at work. Learn to recognize the signs of procrastination, common reasons why we do it, and what we can do about it. This course is taught by an HR Employee Assistance Program instructor.

+ Course Outline

  • Understanding how and why we procrastinate
    • Focusing on mental tactics used
    • Learning and discussing the pros and cons of procrastination
    • Focusing on the cycle of procrastination and where participants tend to get 'stuck'
  • Learning, reviewing, and practicing procrastination techniques
    • Introducing and reviewing SMART method of goal setting
    • Introducing and reviewing segmenting tasks technique
    • Introducing and reviewing 21 Day Success Card technique
    • Introducing and reviewing Brainstorming technique
  • Defining efficiency
    • Evaluating similarities and differences between efficiency and procrastination
    • Identifying how efficiency and procrastination can work together and against each other
  • Reviewing techniques used to increase efficiency
    • Review mental tactics
    • Focusing on interruptions
    • Learning about and reviewing the 'unscheduled technique'

Prerequisites:

  • None
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211379 - Goal Setting - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Setting goals is central to achieving success, whether at work or in our personal lives. This workshop provides tools and job aids to effectively apply goal setting principles at work and/or in your personal life. This course is open to all Texas A&M employees.

+ Course Outline

  • Understanding goal setting and its importance
  • Defining goal setting
  • Understanding the benefits of setting goals
  • Understanding the goal setting process
  • Identifying and prioritizing goals
  • Defining and refining goals
  • Writing down goal statements
  • Learning what factors affect goals
  • Reviewing goals
  • Identifying two goals you would like to achieve
  • Using the SMART tool to define and refine these goals
  • Completing goal statements

Prerequisites:

  • None
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211156 - Interpersonal Communication Skills - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop will cover foundational knowledge and skills of interpersonal communication including: understanding and adjusting to different communication styles; active listening; giving and receiving feedback; asking and responding to questions; and understanding the impact that culture has on interpersonal communication. Leadership and employee perspectives will be examined including strategies to build an organization based on effective communication practices. This course is open to all Texas A&M employees. (Note: This is a 3 1/2 hour course.)

+ Course Outline

  • Understanding the importance of effective communication
  • Understanding the communication process
  • The three dimensions of communication
  • Understanding and adjusting to diverse communication styles
  • Improving active listening skills
  • Giving and receiving feedback
  • Cultural influences on interpersonal communication
  • Understanding and eliminating potential cultural barriers
  • Personal assessment

Prerequisites:

  • None
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2111526 - Lasting Impressions: Providing Excellent Customer Service - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Understanding your customers and effectively communicating with them are key elements for providing excellent customer service. The purpose of this workshop is to provide information for a better understanding of customers and their needs. Participants will learn valuable ways to communicate with diverse customers and practice responding to various challenging scenarios for the delivery of excellent customer service.

Prerequisite

  • Online Course 2111241: The Texas A&M University System: A Culture of Service (required)

+ Course Outline

  • Customers and their needs
    • Identify internal and external Customers
    • Understand customer needs, expectations, and wants
  • Communicating with customers
    • Understand and apply best practices to effectively communicate with your customers-verbal, nonverbal, written, and on the phone
    • Apply listening and questioning techniques
  • Response and service recovery for challenging customers
    • Identify your personal emotional triggers
    • Practice effective techniques to respond to tough customer complaints and dilemmas
  • Delivering service across cultures
    • Understand how cultural values and expectations impact the interaction
    • Identify barriers that inhibit providing exceptional multicultural service

 

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2111527 - Leading Up-Strategies for Succeeding with Your Boss - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: To be effective at any level within the organization, individuals need to be able to collaboratively work with their supervisor. This workshop provides a framework for building a partnership between followers and leaders. Suggestions are offered on how employees can enhance the collaboration and communication with their supervisor for the success of the work unit.

Upon completion of this course, employees will be able to (or have the knowledge necessary to):

  • Positively influence their relationship with their boss
  • Use proactive techniques to enhance communication and collaboration

+ Course Outline

  • Use proactive techniques to enhance communication
    • Identify your communication style
    • Learn how to adjust your style to improve communication with your supervisor
    • Follow a model to provide feedback to your supervisor
  • Positively influence your relationship with your boss
    • Use techniques that facilitate your relationship

Prerequisites:

  • None
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2111871 - Lost in Translation: Navigating Intercultural Communication in the Workplace - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: The global reach of Texas A&M provides opportunities for frequent contact with people from multiple cultures.  While having a diverse workforce offers numerous advantages, cultural differences can contribute to misunderstandings, conflict and discord. An understanding of one’s own culture and that of others allows people to work together more effectively.  The purpose of this course is to provide a fundamental framework that helps to recognize the factors and influences of culture on communication and identify skills to improve intercultural communication.  Participants will gain insights into the value of effectively communicating with people from diverse cultures and learn strategies for resolving differences for better relationships and increased productivity at work.

+ Course Outline

Culture

  • Identify the dimensions of culture
  • Examine the stages of cultural awareness

Intercultural Communication

  • Distinguish the barriers that impact intercultural communication
  • Provide a framework and strategies for communicating effectively and appropriately across cultures to improve relationships and workplace productivity

 

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211183 - Managing Anger in the Workplace - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Having the ability to successfully manage anger in the workplace is essential to both professional and personal success. Whether the source of anger is within yourself or from a co-worker, employee or family member, identifying anger warning signs and learning methods to manage your anger and diffuse anger in others is important. This course is taught by an HR Employee Assistance Program instructor.

+ Course Outline

  • Increasing awareness and understanding of anger
    • Defining anger and its different components
    • Learning and understanding the different responses to anger and how this differs between individuals
    • Reviewing myths about anger
  • Improving ability to recognize and understand anger in the workplace
    • Reviewing signs of anger in the workplace
    • Reviewing common sources of anger in the workplace
  • Reviewing tools to manage anger
    • Reviewing techniques used to diffuse anger
    • Learning how and when to appropriately implement anger management techniques, including when threatened

Prerequisites:

  • None
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2111798 - Managing Difficult Behavior in the Workplace - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop will examine some of the more common difficult employee behaviors such as tardiness, lack of dependability, on-going conflict, poor emotional management, complainers, blamers, and offer strategies to reshape behavior. This course is taught by an HR Employee Assistance Program instructor.

+ Course Outline

  • Defining "difficult"; which are difficult behaviors and which are discipline issues
    • Reviewing definition of a difficult behavior
    • Discussing examples of real behaviors employees exhibit
  • Understanding patterns of difficult behaviors
    • Reviewing patterns
    • Discussing how participants deal with the behaviors and the result
  • Reviewing tricks, tools, and techniques for managing behaviors
  • Applying to actual situations-group discussion
  • Practicing, reviewing and summarizing take-home points

Prerequisites:

  • None
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2111299 - Managing Your Time - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Time is a limited resource. Managing one’s time effectively is a critical skill for being more productive and relieving stress. Participants in this course will learn skills, tools and strategies for managing their time appropriately, setting priorities and making time spent in meetings more beneficial. This course is perfect for anyone interested in exploring the influences that affect their use of time and learning strategies for using time more productively.

+ Course Outline

  • Understanding time management
    • Defining time and time management
    • Discussing various factors that influence your use of time
    • Learning theories that help define your personal strategies
  • Setting priorities
    • Learning about what is most important
    • Discussing tools for managing priorities
  • Exploring common time management tools
  • Learning strategies for managing time spent in meetings

Prerequisites:

  • None
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2111674 - Meeting and Event Planning - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Meetings and events, regardless of size and scope, require a variety of skills and knowledge of resources in order to plan and execute them well. The purpose of this workshop is to provide tools and resources to think through the planning process to identify tasks, timelines, and resources needed to execute successful meetings and events as well as conduct follow up activities. Participants will also learn to create a contingency plan for those unexpected incidents.

+ Course Outline

  • Planning meetings and events
    • Key components of a meeting or event
    • Identify strategies and resources available
    • Establishing contingency plans
  • Executing meeting and events
    • Discuss the role of the event planner the day of the event
    • Examine strategies for working with others
  • Post event activities
    • Discuss follow up activities

Prerequisites:

  • None
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211175 - Now, Discover Your Strengths - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course is part of the Personal Development Certification Program, but is open for individual registration. Successful people understand themselves, how their behavior affects others, and how to capitalize on their behavioral strengths. This six hour workshop helps you identify your five key strengths based on an online assessment. You will have an opportunity to develop a personal action plan based on your identified strengths. Activities in the course will also address the importance of others' strengths. This course is open to all Texas A&M employees.

Miscellaneous Fee:

  • A $24 fee will be charged to cover the cost of the book "Strengths Finders."

+ Course Outline

  • Identifying five key strengths
  • Recognizing the value of personal strengths and the importance of developing them
  • Exploring the strengths of others

Prerequisites:

  • None
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2112099 - PATHways to Success: Performance Management for Staff - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop will provide staff with the knowledge and skills necessary to actively participate in the Performance Management process. Participants will explore best practices while using the PCER (Plan, Coach, Evaluate, and Reward) model.

+ Course Outline

  • Clarifying Expectations
  • Participating in Coaching and Feedback Sessions
  • Tracking Performance
  • Completing Self Assessments
  • Contributing to Performance Evaluations

Prerequisites:

  • None
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2112100 - PATHways to Success: Performance Management Process Overview and PATH Demo - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This presentation provides an overview of the PCER (Plan, Coach, Evaluate and Reward ) performance management process model and includes a demo of the new performance management module in the PATH (Portal Access for Total HR) system.

+ Course Outline

  • Overview of the PCER model
  • Demo of the new performance management module in the PATH system

Prerequisites:

  • None
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211489 - Perfectionism - The Double Edged Sword - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop examines the psychological underpinnings of perfectionism and perfectionistic behavior, its effects, and ways to effectively deal with or modify those behaviors which can both help an employee achieve, and also bring misery. This course is taught by an HR Employee Assistance Program instructor.

+ Course Outline

  • Defining and recognizing patterns of perfectionism and the common causes of the behaviors
    • Deconstructing perfectionism, where it comes from and the psychological purpose it serves
    • Reviewing primary causes of and psychological links to perfectionistic behaviors
  • Exploring the rewards perfectionism provides as well as the problems it generates
    • Group discussion of how behaviors are rewarded and the behavioral anchors
    • Examining potential and actual difficulties stemming from perfectionism
    • Examining cost benefit analysis and unconscious motivators to continue
  • Learning coping strategies and methods to modify behaviors and to reduce perfectionism and related stress
    • Discussing which strategies have worked for participants and which haven’t?
    • Understanding the role of self talk in perfectionism and stress
    • Developing a concrete game plan for behavior changes when participants leave the workshop

Prerequisites:

  • None
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211186 - Personal Change Management Strategies - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop is aimed toward how individual employees can develop their own personal change management strategies. This course is open to all Texas A&M employees. This course is taught by an HR Employee Assistance Program instructor.

+ Course Outline

  • Understanding the impact of change
    • Identifying and differentiating types of change
    • Examining individual patterns of change
  • Identifying attitudes toward change
    • Understanding our reactions to change and what influences them
  • Learning to manage change more effectively
    • Understanding and learning what it takes to be 'change-hardy'

Prerequisites:

  • None
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211153 - Presentation Skills - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This course provides techniques and practice for preparing and delivering effective oral presentations. Participants will make presentations using media of their choice. The target audience for this course is the novice presenter, either someone who has never given a public presentation or someone who has never had any formal training as a presenter.

This is a Two-Session course, with the 2nd session following one week AFTER the 1st session.

+ Course Outline

  • Preparing and delivering more effective oral presentations
  • Using visual aids effectively
  • Gaining self confidence in making presentations
  • Demonstrating different presentations: introduction, group and formal presentations
  • Identifying presentation concerns and fears

Prerequisites:

  • None
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211147 - Stress Management - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Not sure how to deal with all of your personal or workplace stress? This workshop discusses the individual and unique causes and effects of stress. Activities help participants focus on strategies to reduce and cope with stress individually as well as in the workplace. This course is taught by an HR Employee Assistance Program instructor.

+ Course Outline

  • Understanding what stress is
    • Defining stress
    • Differentiating between eustress and distress
  • Understanding the effects of stress
    • Learning about and understanding different responses to stress and how this differs between individuals
    • Learning about the positive and negative aspects of stress
    • Reviewing the effects of chronic stress
  • Identifying workplace stress
    • Learning to identify symptoms specific to workplace stress
    • Defining and understanding crises and critical incident stress in the workplace
  • Learning and practicing stress reduction tools
    • Defining and understanding stress management
    • Identifying stress keys and stress reduction techniques
    • Applying techniques in class

Prerequisites:

  • None
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2111814 - Winning Strategies for Successful Interviewing - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: This workshop, presented by Recruitment & Workforce Planning, is designed to help Texas A&M University employees effectively deal with the challenges of job interviewing. At Texas A&M University, we are committed to helping motivated employees become good candidates for internal promotion and advancement. Assisting employees to develop essential interviewing skills is one way to achieve this goal. This workshop will help participants develop effective responses to typical job interview questions and will provide discussion on how to project a professional image that makes a good first impression. In addition, interviewing skills and practices will be shared to better prepare participants on how to speak more confidently and better market themselves to potential employers. Participants will have the opportunity to engage in practice interviews. This course is taught by an HR Recruitment & Workforce Planning instructor.

Miscellaneous Fee:

    • This $12 fee covers the cost of the book "The 250 Job Interview Questions You Most Likely Will Be Asked."

+ Course Outline

      • Preparing for a job interview
      • Preparing for a job interview through research
      • Discussing the different types of interviews
      • Projecting a professional image
      • Making a good 'first impression' at the interview
      • Making the best first impression
      • Developing effective responses to typical interviewing questions
      • Learning the 12 distinct categories for interview questions
      • Respond to typical interview questions
      • Answering Difficult Questions

Prerequisites:

    • None
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Seminar Series

2112317 - Coffee Conversations: Hot Topics in Higher Education - November 2014 - Beam Me Up Scotty! - EOD

Course Description:

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Coffee Conversations: Hot Topics in Higher Education give participants the opportunity to hear from campus experts about topics currently making news and how they impact employees at Texas A&M.

TOPIC: Beam Me Up Scotty! Exactly what is "the cloud"? With all the recent news concerning cybersecurity and data breaches, we all ask ourselves if we are at risk. If so, what is the one thing you should know or do differently? Join the Department of Information Technology as they "initialize" discussion on today's top issues and how it relates to you and TAMU.

PRESENTERS: Ms. Cheryl Cato, Director, IT Infrastructure & Operations, Computer Information Services, and Mr. Willis Marti, Director, Networking & Chief Information Security Officer, Networking and Information Security

For more information, see: http://eodinfo.tamu.edu/programs/coffee

+ Course Outline

EMPLOYEE & ORGANIZATIONAL DEVELOPMENT: Coffee Conversations: Hot Topics in Higher Education give participants the opportunity to hear from campus experts about topics currently making news and how they impact employees at Texas A&M.

TOPIC: Beam Me Up Scotty! Exactly what is "the cloud"? With all the recent news concerning cybersecurity and data breaches, we all ask ourselves if we are at risk. If so, what is the one thing you should know or do differently? Join the Department of Information Technology as they "initialize" discussion on today's top issues and how it relates to you and TAMU.

PRESENTERS: Ms. Cheryl Cato, Director, IT Infrastructure & Operations, Computer Information Services, and Mr. Willis Marti, Director, Networking & Chief Information Security Officer, Networking and Information Security

For more information, see: http://eodinfo.tamu.edu/programs/coffee

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