|Course:||211182 - Assertiveness Training - EOD|
HUMAN RESOURCES & ORGANIZATIONAL EFFECTIVENESS: Assertiveness is the underpinning of professional communication, and is one of the most powerful skills you can possess. In this workshop, participants learn to differentiate among assertive, passive and aggressive communication styles, examine the potential harm and appropriate times to use each style, and practice techniques for constructively applying assertive communication skills in a variety of situations.
|Course Type:||In Classroom|
No section available
|Category:||Professional Development - Professional Enhancement|