|Course:||2111526 - Lasting Impressions: Providing Excellent Customer Service - EOD|
HUMAN RESOURCES & ORGANIZATIONAL EFFECTIVENESS: Understanding your customers and effectively communicating with them are key elements for providing excellent customer service. The purpose of this workshop is to provide information for a better understanding of customers and their needs. Participants will learn valuable ways to communicate with diverse customers and practice responding to various challenging scenarios for the delivery of excellent customer service.
By the end of this workshop, participants will be able to:
|Course Type:||In Classroom|
Section Meeting Dates and Times:
3/20/2018: 1:00 PM - 4:30 PMLocation:
Suite 1401Description: NOTE: This is a 3 1/2 hour course.
General Services Complex (GSC)
750 Agronomy Rd.
|Category:||Professional Development - Professional Enhancement|